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GOVAI
Platform-agnostic — works on any council website

AI that works on YOUR website. Not the other way around.

Most AI platforms require you to change your website to fit their system. GovAI's AI Engine integrates with any council platform in days — not months.

Book a DemoView API Documentation

Integration methods

Fastest

Deploy time: Minutes

Embeddable Widget

Add GovAI to any website with a single script tag. No backend changes, no IT project. Your residents get the same intelligent navigation whether you run WordPress, Drupal, Jadu, Firmstep, or a legacy system.

  • • Any platform
  • • Branded to council
  • • No IT project
  • • Automatic updates
Learn more →
Most Flexible

Deploy time: Days

REST API

Full RESTful API for custom integrations. Connect your CRM, case management, or citizen portal. OpenAI-compatible endpoints so you can plug into existing tooling.

POST /v1/navigate
GET /v1/services
POST /v1/check-eligibility
POST /v1/referral
GET /v1/analytics
  • • Full docs
  • • OpenAI-compatible
  • • Webhooks
  • • Multi-tenant
Learn more →
Richest Experience

Deploy time: Days

WordPress Plugin

Native WordPress plugin with Beaver Builder modules and Gutenberg blocks. Configure from the admin panel. The London Borough of Newham runs on this.

  • • Beaver Builder
  • • Gutenberg
  • • Admin panel
  • • Used by Newham
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Core AI capabilities

The same engine powers our citizen-facing Resident Navigator and our Staff Assistant for officers.

Multi-Service Matching

Matches across financial, employment, housing, and social care simultaneously — not one service at a time.

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Eligibility Checking

Checks criteria before surfacing recommendations. Residents see only what applies.

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40+ Languages

Automatic language detection. Critical for diverse boroughs and inclusive access.

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Service Triage & Routing

Determines the right department and pushes referrals into your CRM.

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Source Citation

Every response cites your council's own published documentation.

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Confidence Scoring

Below threshold, the system automatically escalates to a human advisor.

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Safeguarding isn't a feature — it's the foundation.

Sentiment analysis, distress detection, and keyword flagging run on every conversation. Automatic escalation to a human advisor when needed. Full audit logs and PII redaction in logs so you stay compliant.

Learn about the Safeguarding Layer →

The AI engine that runs on infrastructure you control.

For security and compliance details see our Compliance page.

Generation model

Qwen3-30B-A3B (RAGAS faithfulness 0.91)

Embedding model

Qwen3-Embedding-8B (MTEB multilingual leader)

Inference

vLLM (OpenAI-compatible API)

Database

PostgreSQL + pgvector

Framework

Python + FastAPI

Fallback

Azure OpenAI UK South / Anthropic via AWS London

Infrastructure

UK-hosted GPU hardware, data never leaves UK

See the AI Engine in action

Book a DemoNewham Case Study