The AI Platform Built for UK Councils
Residents describe their situation in plain language. GovAI understands it, matches them across financial support, employment, housing, and more — simultaneously. Staff get the same intelligence at their desk. All on UK infrastructure you control.
The gap between residents and the help they need is costing councils — and communities.
For Residents
Complex services. No clear path.
Residents in crisis — facing job loss, rent arrears, mental health challenges — are expected to navigate dozens of separate council services, phone lines, and websites. Many give up. Many fall through the gaps.
For Councils
Rising demand. Shrinking budgets.
Contact centres are overwhelmed with Tier 1 queries. Staff spend hours on service pathway lookups. Councils lack the resources to provide personalised guidance at scale — but residents increasingly expect it.
“95% of UK councils are using or exploring AI. Only 36% have realised productivity benefits.”
— LGA State of the Sector Survey, 2025
One platform. Two perspectives. One source of truth.
GovAI works for residents and council staff simultaneously, using the same intelligent engine.
Explore the AI Engine and our WordPress Platform.
Resident describes their situation
In plain language, any device, any of 40+ languages
GovAI understands the full picture
Matches across ALL service domains simultaneously — financial, employment, housing, social care, youth
Guided to real help
Structured recommendations with next steps, eligibility checked, escalation to human if needed
Real outcomes from a real deployment.
From our deployment at the London Borough of Newham
residents served
contact centre deflection
languages
service domains
engagement rate
time saving on business registration
From “I don't know where to turn” to the right help — in seconds.
Resident describes their situation
In plain language, on any device, in any of 40+ languages
GovAI understands the full picture
AI matches across ALL service domains simultaneously, checks eligibility, cites council sources
Resident is guided to real help
Structured recommendations with next steps, escalation to human if needed, full safeguarding protection
The same engine works for your staff too. Council officers get the same intelligence — instantly — for face-to-face and phone interactions.
One engine. Two deployment options.
Drop GovAI into your existing website in minutes.
Add the embeddable widget to WordPress, Drupal, Jadu, Firmstep, or legacy systems. No rip-and-replace — just a script tag and you're live.
- Embeddable widget
- REST API
- WordPress plugin
- Any existing council website
The “Our [Council]” experience — ready to white-label.
Five service portals plus job matching, CV builder, course finder, booking, and AI — all under your brand.
- 5 service portals
- AI-powered navigation
- Job matching & CV builder
- Full white-label
Your data never leaves UK soil.
UK-Hosted Infrastructure
TWDA-owned GPU hardware in UK data centres. No US tech companies. No third-party LLM APIs.
Genuine Data Sovereignty
Residents' data stays on infrastructure you can audit. Tell your council exactly where their data is.
UK GDPR By Design
Full UK GDPR and Data Protection Act 2018 compliance. DPIAs conducted for all AI processing. PII redacted in logs.
For full compliance details see our Compliance page.
Built to the standards UK councils demand. See our compliance details.
Ready to see what GovAI can do for your council?
Join the London Borough of Newham. Deploy in days, not months. No rip-and-replace required.